Please contact the billing/support department as soon as possible by entering a customer care ticket on our secure servers:
CLICK HERE TO ENTER OUR MEMBERS AREA TO UPDATE YOUR ACCOUNT.
If your credit card number has
changed or expired you can enter that information at the bottom of the customer
care ticket (click on link, above).
You are probably seeing this message as we have tried to contact you via email
and have been unsuccessful.
Our policy is to email the customer
using the last known good email
address from our files. We then allow 2 weeks for the customer to return
the call. If we don't hear from the customer within the 2 week period we
suspend the account.
Simply updating your billing information will eliminate this error message and
reinstate your service.
Web site service is usually reinstated within minutes of receiving updated credit card information
You can also go to the tech support section of our web site at http://real-marketing.com to enter a customer care ticket on our secure servers.
Our servers are equipped with SSL (secure sockets layer) to provide security for entering credit card or other financial information in our system.
Please look for https:// (instead of http://) in front of the domain name in the URL address field of your browser to verify SSL is in place and the site is secure.
thank you,
Real-Marketing.com Staff